The incredibly fast-paced world of catering is reliant on the success of multiple events. And that goes right from the basic level of your plate that is made up of a number of components, to an actual restaurant or event itself. How often are things perfect? You probably remember those rare occasions when all went smoothly and you had a stress-free service.
One of the most rewarding techniques for grounding yourself when things go wrong (you’ve no doubt practised it without realising) is by shifting your perspective. When you’re in the storm centre, you feel the full betrayal of the team member who didn’t show up to work today, the delivery that didn’t bring you what you ordered, the waiter who took forever to respond to your calls for service.
But stepping back and looking at the bigger picture helps you refocus on the goal. And guess what gets you there faster?You find more creative solutions when you distance yourself from the problem. No matter how bad the circumstances are, this bird’s-eye view puts you in a state of being bigger than the problem you face. At least for the moment, until you take action and then you’re carried by the momentum of that action.
So no matter what goes wrong this week, just picture the image above in your mind and remember to step back and refocus your energy and your vista.