How do you deal with a negative situation in the midst of all the busyness this season? Whether it’s a complaint from a customer or a conflict with a colleague, you know you have to keep going, keep working.
I don’t have an easy solution, but I do know that it helps to detach yourself. Without reacting, step back, acknowledge the situation and how it makes you feel. Even if it doesn’t diffuse the anger or whatever you’re feeling straight away, you’re ‘seeing you’. For a pacifist like me, it helps to express what I’m feeling, but you know best how much energy you want to continue to give the situation.
And it’s that acknowledgement, even if it comes from yourself, that helps you shift back into a space of serving something larger.
Dealing with the negative